Friday , December 20 2024

Question marks in the Bitrix admin panel

After installing the purchased extension “Multiregionality from Intec”, a problem was discovered in the admin panel – for regions, all fields instead of Cyrillic are displayed with question marks, similarly when displaying a component on the site.

According to the recommendations of Bitrix, a system check was made, and everything was supposedly ok with the encoding in the database. But when editing the name of the region, the fields were still filled with question marks instead of Cyrillic.
The essence of the issue was that the encoding for new tables was Latin.

Here is the solution:

Through PhpMyAdmin execute this request

ALTER TABLE reaspekt_geobase_cities CONVERT TO CHARACTER SET utf8 COLLATE utf8_unicode_ci

where replace reaspekt_geobase_cities with the name of your table. The same procedure must be done for all tables where the encoding is different, and that’s it, the issue is settled.

About admin

Hi there! My name is Iryna, I am a web developer from Ukraine. While working on freelance projects I often face different technical issues and in this blog I publish articles on how to solve them. I am also interested in digital drawing and in this blog you will find brief tutorials that helped me and hopefully can help you as well.

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